Question 1

Can I bring my road/MTB/gravel bike to a Shimano Service Center?

Accepted Answer

Shimano Service Centers’ staff are trained to service the Shimano components of road, MTB, and gravel components. Therefore, Shimano Service Centers should be able to provide you with the best advice. As Shimano Service Centers are independently owned and operated bike retailers, they have the freedom to decide how to handle requests.

Question 2

What are Shimano Service Centers?

Accepted Answer

Shimano Service Centers are a global network of independent bike retailers. We combine excellent bike care with the latest technologies to provide the best service possible.

Question 3

Where can I find a pricelist for the services offered by Shimano Service Centers?

Accepted Answer

Every Shimano Service Center is an independently owned and operated company, so prices vary. We recommend visiting the retailer’s website or store for more information. The retailer should provide transparency on pricing.

Question 4

Are Shimano Service Centers required to repair and maintain every Shimano bike component?

Accepted Answer

Each Shimano Service Center is an independently owned and operated company, with the freedom to decide how to handle requests. We are building strong partnerships with our Shimano Service Centers through training and support to ensure you get the best service.

Question 5

Where can I find a Shimano Service Center?

Accepted Answer

Select your location from the SSC locator above to find one near you.

Question 6

Do Shimano Service Centers also repair Shimano fishing or rowing equipment?

Accepted Answer

Shimano Service Centers are bike retailers and only service bike components.

Question 7

What are the opening hours of Shimano Service Center?

Accepted Answer

Shimano Service Centers are independently owned and operated. Store hours may vary.

Question 8

How can I recognize if a retailer is a Shimano Service Center?

Accepted Answer

All retailers that are Shimano Service Centers have the Shimano Service Center branding both outside and inside the shop.

Question 9

Do Shimano Service Centers have all Shimano products in stock?

Accepted Answer

Shimano Service Centers carry the most common Shimano, Lazer and PRO bikegear parts. Please contact the SSC near you for the availability of a specific component.

Manitou

SHIMANO SERVICE CENTER LOCATOR

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